What is the Damon Lab?

Damon Lab is a private online community for motorcycle and EV enthusiasts. It was created to bring you together with riders who share the same passion. It will also be a space to get the latest news and updates from Damon Motorcycles. You’ll be invited to participate in surveys, activities, challenges and discussions - we look forward to your input and are thrilled that you’re here!


What's in it for me?

Damon Lab members will have exclusive access to the latest news and behind the scenes content. You can also connect with fellow riders to discuss what’s important to you - the future of motorcycling, innovation, EV technology, safety features, and whatever else is on your mind!


Why does my Damon Lab look different from others?

Your Damon Lab experience is completely personalized to you. We may target surveys to certain groups or individuals based on different criteria. The content you receive will depend on the topics you told us are most important and interesting to you. We created this community for you, so we want to make sure you get a customized experience that fits you best.


How do I participate?

New activities will be displayed on the main dashboard, and depending on your notification settings, you may also be notified by email. You can manage your notifications under your profile settings. And you can visit the Discussions space at any time to start a new conversation or join one already in progress.


Can I do all the activities at once?

Yes, anything that’s open when you login can be completed. There will always be new surveys and activities added though, so check back regularly.


Can I make multiple submissions per activity?

Sometimes you'll have the opportunity to make multiple or even an unlimited number of submissions in an activity. Other times you'll only be able to complete the activity once.


Which fields are mandatory?

Participation in the Damon Lab community is optional, but if you choose to participate you’re required to complete some mandatory fields in order to progress through the questions and activities. Mandatory questions are indicated using a red asterisk.


Will the information I enter be visible to others?

The community is intended to provide an engaging experience for all participants, with discussion and connection between members at its core. However, there may be certain activities that will be private so members feel comfortable sharing openly and honestly. Each member will have a limited personal profile displayed that other members of the community can see. For open activities, you’ll be able to see comments, discussions, and ideas from other community participants and your comments, discussions, and ideas will also be visible.


What can others see about me?

Members have their own customized profile displayed for Damon Lab. Users typically share their username, not their full name. When you register, you can upload a photo for your avatar, this can be any photo to which you have rights and it does not have to identify you. On your profile, any fields that have a ‘lock’ icon beside them will only be visible to community administrators.


What is an HP and what does it mean?

Every time you participate in the community, you will earn HP. The more active you are, the more HP you will have. And the more HP you have, the more likely you will be randomly selected for exclusive activities and prizes.

Everyone in the community can see your HP and it helps you stand out in the community.


What are badges and what do they mean?

Badges are awarded for being active and participating regularly in the community. Everyone in the community can see your badges and they help you stand out in the community. You can check out all badges and what to do to earn them on your personal profile.


Can I invite my friend or family member to join the Damon Lab?

Absolutely! You can invite others who are interested in joining by using the “Refer a Friend” feature.


What if I want to stop participating in the Damon Lab?

You can close your account any time: click on your profile icon in the top right-hand corner of the page and a drop-down menu will appear. Select “Settings" and scroll to the bottom where you can ‘Proceed’ with closing your account.

Alternatively, you can email us at lab@damon.com with the subject line:

"Close My Damon Lab Community Account"

The support team will close your account and remove your profile information, including email address, avatar and username. All information you’ve posted within the community will no longer appear publicly.


What if I forget my login information?

If you have forgotten your login information, not to worry, it’s really easy to reset. Just go to the main login page and click "Forgot Password." An email will be sent to you shortly with a link to reset your password.


What if I want to change my login information?

You can change your password or username at any time.

To change your password: click on your profile icon in the top right-hand corner of the page and a drop-down menu will appear. Select “Settings" and then choose the "Change Password" tab to enter your new password.

To change your username: click on your profile icon, select “Profile” then “Edit Profile” and update your username.


Need help? Contact Us

If you need help or have any questions, comments or concerns, please contact us at lab@damon.com. We’d love to hear from you!